This page refers to our return policy on items purchased on the Embrocation Cycling Journal online store.
If you are unsatisfied with your apparel product, you may return it to us for a full refund, no questions asked. This is valid for 30 days upon delivery of your item. There are some, albeit few, restrictions to this policy. See below:
Magazines and Prints:
Magazines and prints may not be returned if they have been removed from the original plastic shrink-wrapped packaging.
Bicycles and Components
Bicycles, framesets and components may be returned within 30 days of purchase for a refund. We reserve the right to adjust refund amounts if products are damaged or returned in a manner that degrades their market value. Bicycles with custom geometry are ineligible for return and refund.
Items lost in transit or shipping are not the responsibility of Embrocation Cycling Journal, INC. We will make every attempt to track your package and get it to your door, but ultimately we are not responsible for lost packages shipped via standard shipping messages.