This page refers to our return policy on items purchased on the Embrocation Cycling Journal online store.
If you are unsatisfied with your apparel product, you may return your new and unused items to us for a full refund, no questions asked. This is valid for 30 days upon delivery of your item. Return shipping is the responsibility of the buyer.
Magazines and Prints:
Magazines and prints may not be returned.
Bicycles and Components
New and unused bicycles, framesets and components may be returned within 30 days of purchase for a refund. Bicycles with custom geometry are ineligible for return and refund.
Items lost in transit or shipping are not the responsibility of Embrocation Cycling Journal, INC. We will make every attempt to track your package and get it to your door, but ultimately we are not responsible for lost packages shipped via standard shipping messages.